Media Monitoring
Mastering Social PR: A Complete Guide to Mastering Social Listening in Public Relations
Social listening is a term that is everywhere nowadays, but it is more than just a trendy industry phrase; it has become a vital component of effective strategies for top-tier public relations, marketing, and communications teams.
Why is it critical? When these teams are armed with the right tools and approaches, they can make stronger connections with their audiences than ever before. However, sorting through the massive sea of data and extracting valuable insights from it are two independent skill sets that require a large investment of time and resources, which many PR professionals frequently lack.